The town of San Agustín is full of small hotels, guesthouses, hostels, and cabañas, both within the town limits and in the country. There is also a luxury option available.
Hostal San Agustín
Our accommodation was a small room with a bit of an unorganized host who seemed to be new at the hostel business. Hostal San Agustín was located right on Calle 5. It was a short walk from several restaurants and had a convenience store next door. There was no fancy entrance or front desk, just a phone number above the door. We called upon arrival and had to wait about 10 minutes for the owner to arrive to let us in and give us the key. The room opened up right onto the street. It had decent wifi, tv, a bathroom, and a shower with hot water for COP$40,000. The owner had to run out and buy towels and soap for us to use.
The room itself was ok but the big negative was the fact it was never cleaned and no supplies were replenished. We ran out of toilet paper and soap on day two and had to pop into the store next door to buy our own. It was also inconvenient to have to call the owner to check in after a long four hour trip to get there. I would feel bad for a traveler without a Colombian phone and no Spanish. Also, if there were an emergency, the owner is not on site to tend to the problem. For a one or even two night stay, it’s a great place. For three nights, it was quite dirty after being out in nature and on horseback. I wouldn’t stay there again. There are other cheaper and cleaner options that include breakfast and also more luxurious options.
Getting to San Agustín can be done via direct buses from Popayán and a few from Neiva. If coming from Mocoa in the south or from Bogotá via Neiva, stop at the swanky bus terminal in Pitalito (about 2 ½ hours from Mocoa and 3 ½ hours from Neiva). From there, you can take a van or camioneta (truck) to San Agustín for COP$5,000 per person. There seemed to be a few companies but we used Pony Express (I liked the name). It takes about 45 minutes. Our camioneta driver even dropped us off directly in front of our hotel.